Refund policy

CANCELLATION POLICY:

·        Order cannot be canceled once shipped.

EXCHANGE POLICY:

·        For an exchange, the order return request must be generated within 7 days of receiving the order.

·        The merchandise should be returned with a copy of the invoice. Kindly mention the reason for returning the item(s).

·        Merchandise must be returned via traceable delivery, i.e., courier or registered post. Please note that courier charges will not be covered by Quetee Cosmetics.

·        Exchanges will be issued after receiving the first product from the customer.

REFUND POLICY:

·        For a refund, the order return request must be generated within 7 days of receiving the order.

·        The merchandise should be returned with a copy of the invoice. Kindly mention the reason for returning the item(s).

·        Merchandise must be returned via traceable delivery, i.e., courier or registered post. Please note that courier charges will not be covered by Quetee Cosmetics.

·        Refund requests will be processed within 7 working days after receiving the returned item(s).

·        NOTE: Refunds will only be processed for genuine reasons